Services
We provide a wide range of Services
Everything your company needs to run smoothly, all in one place.
How can we help you?
Think of us as your behind-the-scenes team, ready to tackle the day-to-day so you can do what you do best.
Tender Application
We provide end-to-end support for businesses seeking to secure tenders through a streamlined, professional process. Our services include:Tender Sourcing,Prequalification Support,Document Preparation,Bid Preparation and Tender submission
Bookkeeping & Finance (Basic Level)
Invoicing and billing, tracking expenses, recording transactions, preparing spreadsheets.
Marketing Support
Email newsletter creation (Mailchimp, ConvertKit), blog formatting and publishing, SEO keyword research, creating lead magnets and landing pages.
Social Media Management
Creating and scheduling posts, engaging with followers (comments, DMs), monitoring analytics and performance, designing basic graphics (using Canva, etc.).
E-commerce & Product Support
Managing product listings (Shopify, Etsy, Amazon), processing orders and returns, inventory tracking, customer service for buyers.
Help & Support
Responding to customer emails or chats, handling service inquiries and complaints, managing support tickets or CRM entries, following up with clients or customers.
Administrative Support
Email management and inbox organization, calendar management and appointment scheduling, data entry and database updates, file management (Google Drive, Dropbox, etc.), transcription and note-taking, online research, creating reports and presentations.
Our 6-D Process
01.
Discover
We begin by understanding your business, challenges, and goals. Through discovery calls or questionnaires, we identify exactly where you need support and what success looks like for you.
02.
Define
Next, we outline the scope of work, responsibilities, tools needed, and expectations. This step ensures everyone is on the same page and sets a strong foundation for smooth collaboration.
03.
Design
Here, we create a customized support plan tailored to your business needs. Whether it’s administrative help, customer service, or marketing support. We map out tasks, workflows, and timelines.
04.
Develop
We onboard your dedicated virtual assistant(s) and set up all tools and systems for efficient communication and task management. Training and knowledge transfer also happen here, if needed.
05.
Deploy
At this phase, begins working within your systems, executing tasks with care and precision. We focus on delivering consistent, high-quality results from day one.
06.
Deliver
We continuously track progress, gather feedback, and refine our approach. Regular check-ins and performance reviews ensure we’re always delivering the results your business needs to grow.
Would you like to work with us?
Send us a message and let’s discuss how we can support your business.