Privacy Policy
At VirtualDesk Solutions, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you engage with our virtual assistant services.
1. Information We Collect
We may collect the following types of personal and business information:
- Name, email address, phone number
- Business information related to services requested
- Documents and data needed for task completionĀ
- Communication records (email, chat, messages)
2. How We Use Your Information
We use the information you provide to:
- Deliver virtual assistant services
- Communicate and provide updates
- Maintain accurate service records
- Improve our services
- Comply with legal or regulatory requirements
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. Your information may only be shared when:
- Required by law
- Necessary for completing tasks on your behalf
- With trusted service providers under confidentiality agreements
4. Data Security
We take appropriate security measures to protect your information from unauthorized access, disclosure, or destruction. This includes secure storage systems, password-protected files, and careful handling of sensitive data.
5. Data Retention
We retain your information only as long as necessary to provide services, meet legal requirements, or resolve disputes. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access your personal data
- Correct or update your information
- Request data deletion
- Withdraw consent at any time
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available upon request and updated on our website or communication platforms.
8. Contact Us
If you have any questions or concerns about this policy or how your information is handled, please contact:
š§info@virtualdesksolutions.com